Insights

INNOVATION IS NOT NOVELTY

The market rewards products that are meaningfully different, not products that are merely new. The two are constantly confused.

Prateek Lal Shah5 min read

Novelty is easy. Add an ingredient nobody asked for. Print a colourway nobody requested. Ship a feature nobody uses. The market will notice — for about a week.

Meaningful innovation is harder, slower, and uglier in process. It moves a category along an axis the customer actually cares about, and it usually does so by removing things, not adding them.

A TEST WE USE

Before we let a product call itself innovative, we ask one question: if a customer switched to this product and then switched back, would they feel a loss? If the answer is no, it's novelty. If the answer is yes, we're holding something real.

Written by

PRATEEK LAL SHAH

Founder, Echelon Product Studio

Biotechnologist, product builder, and 40 Under 40 in Product Development. Prateek writes about the structure behind well-made products — and the founders who insist on it.

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